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New AC Shop Recent Reviews


18383 Preston Rd #202, Dallas

145 reviews

  • Avatar

    Alex Hanhaliuk
    ★★★★★
    a month ago

    My old air conditioner developed a leak, so I decided it was time for a replacement. During my research, I came across Airmatics, and they offered one of the best prices compared to other companies for a Cooper & Hunter dual fuel heat pump system.
    The installation process was very professional and smooth—it took about 12 hours from start
    … read more to finish. The system also came with a new 4th generation Nest thermostat, which was a great bonus.
    Overall, I’m very satisfied with the experience. Great job by the team! I would definitely recommend Airmatics to anyone looking for a new AC system at a competitive price.

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    Sameer Vaidya
    ★★★★★
    a month ago

    AIRMATICS is not good, they are AWESOME!! We had an AC issue in our house and Vlad from Airmatics showed up within an hour. He diagnosed the issue in 10 minutes and fixed it in an hour. The charges were very reasonable for a Sunday morning call. Vlad was professional, competent, and explained everything perfectly. If you need AC work, call … read more these guys. They are really good at what they do.

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    Maria Kobylkina
    ★★★★★
    7 months ago

    I’ve been using this HVAC company for the past two years, and they’ve been great every single time. They’re always able to come out quickly—usually the same day or next—which I really appreciate. They’re honest, don’t try to sell you things you don’t need, and they actually focus on keeping your system in good shape long term.
    Vlad came out
    … read more most recently to fix an issue between the indoor and outdoor units, and he had it sorted out fast. He also checked everything to make sure we’re ready for the winter season. Overall, they’re professional, polite, and very easy to work with. Definitely a company I trust and recommend.

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    Christopher Gilbert
    ★★★★★
    4 weeks ago

    Always great work. They were able to take on an urgent (non emergency) request in one day. These will be my “go to” guys in the future.

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    Liam
    ★★★★★
    a month ago

    Will is amazing. He's responsive, punctual and reasonably priced. More so, he does quality work. Would strongly recommend him to others

  • Avatar

    Joe McKernan
    ★★★★★
    3 weeks ago

    Professional and responsive. Their pricing is very competitive and worth the time.

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    Yevhen Mohylivskyi
    ★★★★★
    4 months ago

    Had a furnace issue and called Airmatics. Enzo was the technician who came out, and he was professional and knowledgeable. He replaced a faulty gas component and adjusted the gas pressure to get everything running safely again. The repair cost $650, which seemed fair. I appreciate the honest work and clear explanation. Would definitely use … read more them again.

  • Avatar

    Yuliya Petrova
    ★★★★★
    11 months ago

    Really outstanding service today. Took care of scheduled maintenance plus also fixed a drainage problem on air handler. Could not imagine better job, or better attitude. I love this company they are always honest in problem solving.

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    somenath ghosh
    ★★★★★
    10 months ago

    Will & Vlad both are excellent technicians. Right on time, very reasonable price & they will not surprise with some hidden cost. I highly recommend Airmatics.

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    Deaira W
    ★★★★★
    a year ago

    I’m genuinely blown away—this level of service is almost unheard of these days! I called in the morning expecting to schedule something days out, but to my surprise, the team was at my door within just a few hours. They were incredibly professional right from the start—friendly and experienced. After a quick but thorough inspection, they … read more diagnosed the issue as a failed AC compressor. They got right to work and had the new compressor installed and the system fully up and running that same afternoon. No waiting, no back-and-forth, no excuses—just fast, efficient, top-quality work. They even took the time to explain what went wrong, how to avoid future issues, and made sure everything was spotless before leaving.
    Honestly, I didn’t think companies like this still existed. I went from a completely dead AC to cool, crisp air in less than a day—and I didn’t feel rushed or pressured once. If you’re on the fence, don’t be. These guys are the real deal. I’d give 10 stars if I could!

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    Andrea Burnett
    ★★★★★
    a year ago

    I couldn't be happier with the service I received from Airmatics. From the moment I called, their team was professional, punctual, and incredibly knowledgeable. They quickly diagnosed the issue with my AC, explained everything clearly, and had it running better than ever in no time. Pricing was fair and transparent, and they even followed … read more up to make sure everything was still working perfectly. Highly recommend them to anyone in need of honest, high-quality HVAC service!

  • Avatar

    Pat Royal
    ★☆☆☆☆
    11 months ago

    Company's number was given to me by my home warranty company . I called to see if they would be able to come out to my area before reaching back out to the warranty company to request service. Since I have not been able to get a company that is reputable .Even though this company has good reviews(or so it seems). But Because I have an … read more older unit that has had issues. They said they cant help cause they dont do replacements. So they dont replace air conditioners. Seems odd. You should give the Cinch warranty company a heads up that you do not work with them so they do give out your info. Thanks

  • Avatar

    Yury Admin
    ★★★★★
    11 months ago

    Reliable, Friendly, and Fast!
    Airmatics is hands-down the best HVAC company I’ve worked with in Dallas. A friend recommended them, and I’m so glad I called. My AC went out during a heatwave, and their team was able to come out the same day. They quickly diagnosed the problem, explained everything in simple terms, and had my system back up
    … read more and running in no time.
    Everyone I dealt with—from the person who scheduled the appointment to the technician—was professional, honest, and genuinely friendly. It’s rare to find a company that combines great service with fair pricing and integrity. I’ll definitely be using Airmatics for all my future HVAC needs.
    — Michael R.

  • Avatar

    Yuriy Fiderfish
    ★★★★★
    11 months ago

    Outstanding Service and Professionalism!
    I couldn’t be more impressed with Airmatics! From the initial call to the final installation, the entire process was smooth, efficient, and professional. The team arrived on time, explained everything clearly, and went above and beyond to make sure our AC system was running perfectly. They were respectful
    … read more of our home, cleaned up thoroughly, and answered all of our questions with patience and expertise.
    In the heat of a Dallas summer, having reliable and honest HVAC professionals makes all the difference—and Airmatics delivered 100%. I highly recommend them to anyone looking for top-tier air conditioning and heating services. You won’t be disappointed!
    — Yuriy F.

  • Avatar

    Star Jones
    ★★★★★
    a year ago

    I’m honestly shocked—in the best way possible! I wasn’t expecting much when I called about my broken AC, but this team completely blew me away. They showed up the same day, figured out the problem almost instantly, and actually had the parts to replace the faulty capacitor right on the spot. Who does that anymore?! Within a few hours, everything … read more was running like new. The technicians were unbelievably professional, friendly, and clearly knew their stuff. I’m still amazed at how smooth and fast the whole process was. This kind of service is so rare these days—I can’t recommend them enough!

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New AC Shop

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4.9 145 reviews

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18383 Preston Rd #202, Dallas, TX 75252

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Product Brand

  • 17 Cooper&Hunter
  • 6 CooperHunter
  • 48 RUNtru by Trane
  • 74 TRANE

HP / AC

  • 72 Air Conditioner
  • 60 Heat-Pump

Heat source

  • 7 Dual Fuel
  • 85 Electric
  • 40 Natural gas

Condenser unit stages

  • 84 1
  • 12 multi
  • 36 variable

SEER2

  • 42 14 SEER
  • 37 15 SEER
  • 5 16 SEER
  • 12 17 SEER
  • 3 17.5 SEER2
  • 11 18 SEER
  • 1 18 SEER2
  • 1 18.6 SEER2
  • 2 19 SEER2
  • 8 20 SEER
  • 6 21 SEER2
  • 1 22.7 SEER2
  • 1 23.1 SEER2
  • 2 24 SEER2
  • Show more

Tonnage

  • 1 0.5
  • 3 0.75
  • 4 1
  • 22 1.5
  • 23 2
  • 14 2.5
  • 21 3
  • 21 3.5
  • 21 4
  • 21 5