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New AC Shop Recent Reviews

18383 Preston Rd #202, Dallas

125 reviews

Maria Kobylkina
★★★★★
3 months ago

I’ve been using this HVAC company for the past two years, and they’ve been great every single time. They’re always able to come out quickly—usually the same day or next—which I really appreciate. They’re honest, don’t try to sell you things you don’t need, and they actually focus on keeping your system in good shape long term.
Vlad came out … read more most recently to fix an issue between the indoor and outdoor units, and he had it sorted out fast. He also checked everything to make sure we’re ready for the winter season. Overall, they’re professional, polite, and very easy to work with. Definitely a company I trust and recommend.
Yevhen Mohylivskyi
★★★★★
3 weeks ago

Had a furnace issue and called Airmatics. Enzo was the technician who came out, and he was professional and knowledgeable. He replaced a faulty gas component and adjusted the gas pressure to get everything running safely again. The repair cost $650, which seemed fair. I appreciate the honest work and clear explanation. Would definitely use … read more them again.
Yuliya Petrova
★★★★★
7 months ago

Really outstanding service today. Took care of scheduled maintenance plus also fixed a drainage problem on air handler. Could not imagine better job, or better attitude. I love this company they are always honest in problem solving.
somenath ghosh
★★★★★
6 months ago

Will & Vlad both are excellent technicians. Right on time, very reasonable price & they will not surprise with some hidden cost. I highly recommend Airmatics.
Deaira W
★★★★★
10 months ago

I’m genuinely blown away—this level of service is almost unheard of these days! I called in the morning expecting to schedule something days out, but to my surprise, the team was at my door within just a few hours. They were incredibly professional right from the start—friendly and experienced. After a quick but thorough inspection, they … read more diagnosed the issue as a failed AC compressor. They got right to work and had the new compressor installed and the system fully up and running that same afternoon. No waiting, no back-and-forth, no excuses—just fast, efficient, top-quality work. They even took the time to explain what went wrong, how to avoid future issues, and made sure everything was spotless before leaving.
Honestly, I didn’t think companies like this still existed. I went from a completely dead AC to cool, crisp air in less than a day—and I didn’t feel rushed or pressured once. If you’re on the fence, don’t be. These guys are the real deal. I’d give 10 stars if I could!
Andrea Burnett
★★★★★
10 months ago

I couldn't be happier with the service I received from Airmatics. From the moment I called, their team was professional, punctual, and incredibly knowledgeable. They quickly diagnosed the issue with my AC, explained everything clearly, and had it running better than ever in no time. Pricing was fair and transparent, and they even followed … read more up to make sure everything was still working perfectly. Highly recommend them to anyone in need of honest, high-quality HVAC service!
Pat Royal
★☆☆☆☆
8 months ago

Company's number was given to me by my home warranty company . I called to see if they would be able to come out to my area before reaching back out to the warranty company to request service. Since I have not been able to get a company that is reputable .Even though this company has good reviews(or so it seems). But Because I have an … read more older unit that has had issues. They said they cant help cause they dont do replacements. So they dont replace air conditioners. Seems odd. You should give the Cinch warranty company a heads up that you do not work with them so they do give out your info. Thanks
Yury Admin
★★★★★
8 months ago

Reliable, Friendly, and Fast!
Airmatics is hands-down the best HVAC company I’ve worked with in Dallas. A friend recommended them, and I’m so glad I called. My AC went out during a heatwave, and their team was able to come out the same day. They quickly diagnosed the problem, explained everything in simple terms, and had my system back up … read more and running in no time.
Everyone I dealt with—from the person who scheduled the appointment to the technician—was professional, honest, and genuinely friendly. It’s rare to find a company that combines great service with fair pricing and integrity. I’ll definitely be using Airmatics for all my future HVAC needs.
— Michael R.
Yuriy Fiderfish
★★★★★
8 months ago

Outstanding Service and Professionalism!
I couldn’t be more impressed with Airmatics! From the initial call to the final installation, the entire process was smooth, efficient, and professional. The team arrived on time, explained everything clearly, and went above and beyond to make sure our AC system was running perfectly. They were respectful … read more of our home, cleaned up thoroughly, and answered all of our questions with patience and expertise.
In the heat of a Dallas summer, having reliable and honest HVAC professionals makes all the difference—and Airmatics delivered 100%. I highly recommend them to anyone looking for top-tier air conditioning and heating services. You won’t be disappointed!
— Yuriy F.
Star Jones
★★★★★
11 months ago

I’m honestly shocked—in the best way possible! I wasn’t expecting much when I called about my broken AC, but this team completely blew me away. They showed up the same day, figured out the problem almost instantly, and actually had the parts to replace the faulty capacitor right on the spot. Who does that anymore?! Within a few hours, everything … read more was running like new. The technicians were unbelievably professional, friendly, and clearly knew their stuff. I’m still amazed at how smooth and fast the whole process was. This kind of service is so rare these days—I can’t recommend them enough!
Ilya Malyar
★★★★★
5 years ago

When we had enough of the thermostat wars, we decided to install a mini-split in our ever-hot teenager's room. We opted for a small 9000 BTU unit and a ceiling cassette (look how flush it is with the ceiling, comparing to a golf club case handing on your wall!).
I must confess, I am a pedantic bore 🙂 – my contractor's picking process … read more is not easy or random and not just price-based. I love my house, such job is complex and the quality matters.
Fortunately this time my choice was right on the money! The Airmatics guys are wonderful – great workmanship, planning, attention to details, punctuality. Thanks a bunch again for job well done! Way to go!
Mira Sariyeva
★★★★★
a year ago

I had an urgent issue with my AC system, and Vlad, the HVAC technician, went above and beyond to help. He provided emergency instructions over the phone on how to maintain the system until he could arrive. The next day, Vlad came promptly, carefully inspected the system, and offered the best solution while also presenting a less expensive … read more option that met my needs.
Vlad was quick, polite, and provided clear explanations along with further recommendations to prevent future issues. I highly recommend this company for their professionalism and customer-focused service.
Vlad Zubarev
★★★★★
a year ago

Vlad and his team have worked on at least 30 jobs for me in the past 5 years which included repairs and new installations. The result has always been exceptional. They are honest, corteous, knowledgable, on time and within reasonable budget even on the complex jobs. Best HVAC company I ever worked with. Recommend highly !
Jana Boyd
★★★★★
a year ago

I use Airmatics for my HVAC for 2 years! They are professional, fair and only recommend things that needs to be fixed. Initially, I did not decided to fix what was recommended to me and few months later, it completely broke and I spend $1,500 for something that could have cost me $190!! I listen now:)! Vlad is fantastic. He knows how to … read more make HVAC work to its best ability. They have the best prices and they do not discriminate based on the size or the price of your home! For any HVAC problems- I HIGHLY recommend Vlad and Airmatics!!! Great people doing great job for their clients! Thank you for taking care of my home in Willow Bend, Plano.
Jeff C
★★★★★
a year ago

Great experience with Vlad and the team at Armatics. I had HVAC trouble and was truly impressed by how Vlad and the team at Airmatics approached the situation. Vlad came over to make the assessment, listented patiently to all my concerns, and answered all my questions. After the diagnosis of my issue, Vlad provided a DETAILED no pressure estimate … read more with various options to choose from. This was of most importance as a several thousands of dollars worth decisions cannot be made lighgtly. After accepting the estimate that worked best for my particular situation, Vlad's associate set up an appointment, Vlad showed up on time, and did the work agreed upon with NO surprises. I will 1000% recommend this provider and will definitely be using Airmatics again for all my HVAC needs — they dont make them like this anymore folks!
Thanks to Vlad and the team at Airmatics for an excellent experience!