Reviews
New AC Shop Recent Reviews
3778 Arapaho Road, Addison
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Deaira W ★★★★★ a week ago
I’m genuinely blown away—this level of service is almost unheard of these days! I called in the morning expecting to schedule something days out, but to my surprise, the team was at my door within just a few hours. They were incredibly professional right from the start—friendly and experienced. After a quick but thorough inspection, they … read more diagnosed the issue as a failed AC compressor. They got right to work and had the new compressor installed and the system fully up and running that same afternoon. No waiting, no back-and-forth, no excuses—just fast, efficient, top-quality work. They even took the time to explain what went wrong, how to avoid future issues, and made sure everything was spotless before leaving.
Honestly, I didn’t think companies like this still existed. I went from a completely dead AC to cool, crisp air in less than a day—and I didn’t feel rushed or pressured once. If you’re on the fence, don’t be. These guys are the real deal. I’d give 10 stars if I could! -
Andrea Burnett ★★★★★ a week ago
I couldn't be happier with the service I received from Airmatics. From the moment I called, their team was professional, punctual, and incredibly knowledgeable. They quickly diagnosed the issue with my AC, explained everything clearly, and had it running better than ever in no time. Pricing was fair and transparent, and they even followed … read more up to make sure everything was still working perfectly. Highly recommend them to anyone in need of honest, high-quality HVAC service!
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Star Jones ★★★★★ a month ago
I’m honestly shocked—in the best way possible! I wasn’t expecting much when I called about my broken AC, but this team completely blew me away. They showed up the same day, figured out the problem almost instantly, and actually had the parts to replace the faulty capacitor right on the spot. Who does that anymore?! Within a few hours, everything … read more was running like new. The technicians were unbelievably professional, friendly, and clearly knew their stuff. I’m still amazed at how smooth and fast the whole process was. This kind of service is so rare these days—I can’t recommend them enough!
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Joseph Czyz ★★★★★ 6 months ago
I have been using Airmatics for over 5 years and have been very satisfied with their services and pricing. They have replaced my compressor and repaired the air handler. They were prompt in handling those issues. I highly recommend them.
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isee man ★★★★★ 3 weeks ago
Their tech showed up within an hour after I called and fixed everything quickly.
Very professional and extremely fast
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Mira Sariyeva ★★★★★ 9 months ago
I had an urgent issue with my AC system, and Vlad, the HVAC technician, went above and beyond to help. He provided emergency instructions over the phone on how to maintain the system until he could arrive. The next day, Vlad came promptly, carefully inspected the system, and offered the best solution while also presenting a less expensive … read more option that met my needs.
Vlad was quick, polite, and provided clear explanations along with further recommendations to prevent future issues. I highly recommend this company for their professionalism and customer-focused service. -
George H. ★★★★★ 11 months ago
I recently had the pleasure of working with Airmatics, and I can't praise them enough for their exceptional service. They replaced my old AC system with a new one, and the entire process was seamless. A huge shout out to Vlad and Will for their outstanding responsiveness, respectfulness, and responsibility. Both of them were incredibly … read more professional and ensured a smooth and hassle-free experience. I highly recommend Airmatics for anyone seeking top-notch service and expertise.
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Brandy Hearn DeFalco ★★★★★ 7 months ago
Will has been great from the start. I got quotes from a few and from the get go there was a better understanding, trust and engagement. I totally trust moving forward in the multi year relationship any homeowner will have with their HVAC SYSTEM and maintenance. Thank you Will & team Airmatics. My home feels fantastic!
I had an issue with … read more my Google Nest and Will took care of everything! I'm back with AC quickly and everyone here are great to work with, but Will is an exceptional person to have as your advocate. Thank you again I am so happy to be a part of this organization. 100% -
Vlad Zubarev ★★★★★ 8 months ago
Vlad and his team have worked on at least 30 jobs for me in the past 5 years which included repairs and new installations. The result has always been exceptional. They are honest, corteous, knowledgable, on time and within reasonable budget even on the complex jobs. Best HVAC company I ever worked with. Recommend highly !
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Candice Nash ★★★★★ 8 months ago
William did a great job and was incredibly professional during his visit. He properly diagnosed and fixed our issue. I highly recommend him for your next HVAC Need!
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Lili Kovale ★★★★★ 9 months ago
No need to explain the feeling when your AC is dead and its 105 outside 🙂 Frankly speaking, I was prepared to buy a new AC unit (which is way expensive). Vlad came on time and fixed the issue within half an hour. NO NEED to buy a new unit! That was a relief! Vlad is very professional! I highly recommend Vlad and the company. I am fully satisfied!! … read more
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Ani Surabhi ★★★★★ 4 years ago
Vlad and William are genuinely one of the best people I have dealt with. They are professional and courteous. They were on time, very competitive on pricing and were very careful while installing the unit in the Attic. All in All, I would recommend these guys over any other big brands out there. SUPERB
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Roman ★★★★★ 4 years ago
This is an awesome online HVAC service that delivers a new way of purchasing and installing AC systems. I'm very pleased of their approach, friendliness and promptness of installation. I usually hate being upselled or bait-and-switched but this service lets you see your final price upfront before you even made a call. A++ business!
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Jana Boyd ★★★★★ 10 months ago
I use Airmatics for my HVAC for 2 years! They are professional, fair and only recommend things that needs to be fixed. Initially, I did not decided to fix what was recommended to me and few months later, it completely broke and I spend $1,500 for something that could have cost me $190!! I listen now:)! Vlad is fantastic. He knows how to … read more make HVAC work to its best ability. They have the best prices and they do not discriminate based on the size or the price of your home! For any HVAC problems- I HIGHLY recommend Vlad and Airmatics!!! Great people doing great job for their clients! Thank you for taking care of my home in Willow Bend, Plano.
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AsyLex LLC ★★★★★ 10 months ago
I thank Vlad and his employees for their excellent service. I have been with them for 9 years. And they always have time for service. And many of my friends are serviced by them. Thank you very much